FAQs

Frequently Asked Questions

Got questions? We've got answers.

Amenity Pool Services

From weekly cleanings to major repairs, here’s everything you need to know about working with Amenity Pool Services.

How does the name change to Amenity Pool Services affect me?

While the name is changing, there’s nothing new you need to do. We’ll be providing the same services at all locations, enhancing the services we deliver. Here are some highlights:

A Simplified Experience: With a single, unified, national brand, you can expect a more straightforward and seamless experience. Whether you’re browsing our website, reaching out for support, or exploring our offerings, you’ll enjoy a unified and consistent experience.
Enhanced Service Knowledge: Our team is now even more focused on understanding your needs! Customer service, field technicians, and repair experts are committed to consistent standards in providing you with the best service and maintenance support possible.
Improved Customer Service: Our customer service team is excited about our name change and our renewed commitment to our customers. You can expect quicker responses, more knowledgeable support, and an overall enhanced service experience.

Are my services changing?

The short answer is NO, absolutely not. We are bringing the same great maintenance and repair services and offerings to all of our locations.

Tip: Brush Before You Shock

This loosens algae and debris, helping the chemicals work more effectively and speeding up the cleanup process.

FAQs

Our General Asked Question.

Tip: A clogged skimmer reduces circulation.
Empty your skimmer basket at least once a week to keep water flowing properly and prevent strain on your pool pump.

How often should I run my pool pump?

For most pools, running the pump 8–12 hours a day is ideal—especially during warmer months. This ensures proper circulation and filtration, which keeps your water clean and balanced. If you have a variable-speed pump, you may be able to run it longer at lower speeds for better efficiency.

Why does my pool keep turning green?

A green pool usually means algae growth, often caused by low chlorine levels, poor circulation, or imbalanced water chemistry. Regular maintenance, weekly chemical checks, and shock treatments help prevent algae. If it’s already green, a professional green-to-clean treatment is your best bet.

Why is my pool still cloudy even after it’s “cleaned”?

Cloudy water is often a sign of poor chemical balance or lazy maintenance. We test and balance your water every visit to ensure crystal clarity and safe swimming.

What areas do you service?

We serve residential and commercial clients across Florida, Texas, and Arizona. Enter your zip code on our booking form to request a call-back.

What happens if it rains on my service day?

Light rain doesn’t affect service. If conditions are unsafe (lightning or storms), we’ll reschedule ASAP and notify you with updates.

What’s the best time of year for a pool renovation?

Fall and winter are ideal—before peak swim season. You’ll avoid long wait times and your pool will be ready by spring.